Passport Unlimited Blog

news and information

Get news, updates and suggestions designed to help you improve you benefits and put smiles on the faces of your employees/members.

Blog Posts

How to Establish a People-First Culture?

4 employees experiencing a people-first culture

With the increase in global competition, employees look to companies to be more socially aware and considerate towards their employees. This has led to the prominent demand for a people-first culture. An employee-first or people-first culture refers to an environment where individuals feel comfortable sharing their concerns , raising their voices, feeling respected, and getting growth opportunities. All these components are critical to making the workspace more productive and efficient. The following blog discusses the importance of people-first culture and how it can help companies achieve long-term success.

What is a People-first Culture?
man sitting beside two woman on gray surface

In technical terms, a people-first culture refers to an organizational culture where people are given priority as opposed to materialistic goals. This might represent a shift in mindset for some companies, but in the long run, when employees are engaged, the companies are more likely to be innovative and, in fact, even profitable.

Benefits of Establishing a People-First Culture
three people sitting in front of table laughing together
1. Helps with Retention

Retention is often a concern for HR professionals. However, when employers care about their employees and prioritize their growth while listening to their concerns, employees are more likely to stay in the organization. As the world is becoming more concerned about workplaces post-pandemic, employees have started to prefer organizations that offer a flexible working environment. Such an environment can only be cultivated if the workplace has a mindset of a people-first culture.

2. Associating Work With Purpose

If employees are fully committed, they will work more efficiently and effectively. Low morale might sometimes be the result of what's happening in the individuals' life, but most of the time, it's because of the lack of purpose they feel in the workplace. People-first cultures focus on associating meaning and purpose with the work of individuals. Purpose can be used to create consensus and cultivate impact in a collective manner.

3. Ensures Career Development

Employees want to work where they can grow and cultivate personal development . Organizations with a people-first mindset help create cultures where employees can amplify their growth. Accordingly, companies need to provide opportunities and resources to their employees in accordance with the skills and knowledge they want to learn.

Ways to Establish a People-first Culture In The Workplace
1. Focus on Reskilling & Upskilling

As previously mentioned, employees prefer workplaces where they can amplify their hard and soft skills. This means businesses need to track the surging demands for new skills and what their employees actually want to learn. Then, the employers should work towards cultivating the resources required to teach the skill set to employees. Just one corporate learning program is not enough-managers should have consistent seminars as part of the L&D initiatives.

2. Ensure Inclusivity at Work

Inclusion at work is quite important. Instead of just showcasing that the company has a very diverse team, it's important for companies to actually take relevant actions on the ground to ensure they're inclusive of everyone. Inclusivity eventually comes down to empathy. Employers must be empathetic with their employees and support them, especially during tough times.

3. Adopt Current Trends

Companies need to stay informed of the changes across the world. Some companies were slow to adopt remote work, which disadvantaged them compared to their competitors. Companies should adopt the best strategies in accordance with how the world has changed and what their employees actually need.

Companies can also adopt HR tools to provide a comprehensive employee experience. Modern-day onboarding, learning, and communication processes can also attract people who want to work at advanced workplaces. These tools should ensure that there isn't information overload and that employees can utilize the tools correctly.


A People-First culture is a great way to cultivate a friendly environment in the workplace, and part of creating this culture is offering employee benefits. Passport Unlimited offers HR incentives that help companies curate better experiences, increase engagement and drive value for their employees.